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Frequently Asked Questions
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"I found a symbols library very similar to yours on another website. Do you have resellers?"
Don't be fooled by imitators. CADToolsOnline.com is not affiliated, or involved in any way, with other cad related websites. The symbol libraries you'll find here were created by the owner of this website. If you find a product on another website that appears to be a copy, please forward the website link by using this form.

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"I loaded my symbols library and tried to use it. I'm getting this error... 
"Dialogs are not available because DCL Files are not loaded".
Is there a fix?

This fix applies for the full version of AutoCAD:
(For AutoCAD LT, see below)

The "base.dcl" file is probably not loaded in AutoCAD, or AutoCAD does not know where to find it, or there is a problem with it.

First, try loading the BASE.DCL file. Copy and paste this line of text into AutoCAD's command line and press Enter: (load_dialog "base.dcl")

Restart AutoCAD.

If that didn't work, then AutoCAD does not know where to find the file BASE.DCL.

In Windows, click on the "Start" button, then click on "Search", then "For Files or Folders...". Search your hard drive for the file BASE.DCL. Take note of the exact path where BASE.DCL is located.

In AutoCAD, click on "Tools", then "Options" and go to the "Files" tab. Click on the plus symbol next to "Support File Search Path". Make sure your Autocad's "Support" folder is listed there and the path agrees with the path you found after searching for BASE.DCL. If they don't match, modify the path under "Support File Search Path". Restart AutoCAD.

If neither of these work, then the problem is with your "base.dcl" file. You'll need to reinstall AutoCAD.

This fix applies for AutoCAD LT:

In Windows, click on the "Start" button, then click on "Search", then "For Files or Folders...". Search your hard drive for the file BASE.DCL. Take note of the exact path where BASE.DCL is located.

In AutoCAD LT, click on "Tools", then "Options" and go to the "Files" tab. Click on the plus symbol next to "Support File Search Path". Make sure your AutoCAD LT's "Support" folder is listed there and the path agrees with the path you found after searching for BASE.DCL. If they don't match, modify the path under "Support File Search Path". Restart AutoCAD LT.

If this did not work, then the problem is with your "base.dcl" file. You'll need to reinstall AutoCAD LT.

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"Will these symbol libraries work with other Autodesk products?"
To verify whether or not the symbol library you wish to purchase will work with your Autodesk software (Architectural Desktop, Mechanical Desktop, etc.), download the demo version and load it by following the instructions in the ReadMeFirst.txt file included with the demo. The instructions may not be exactly correct for your particular application, but should be close enough to help you.

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"I primarily work with civil drawings where one unit equals one foot. Will these symbol libraries work with my civil drawings?"
Yes. The symbol libraries can me modified to work with civil site drawings by automatically scaling the symbols down 1/12 times upon insertion. If you need the library you wish to purchase to scale down the symbols 1/12 times, please let me know in the "comments" box when you place your order.

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"Can I get a smaller version of a symbols library?"
Yes. If a smaller version of a symbols library would work best for you, let me know exactly what you need. For instance, if you're interested in the Piping Symbols Block Library but you only need Carbon Steel and PVC pipe fitting symbols, I can modify the library and get back to you with ordering information. Please click here to request a modified version of any of the symbols library.

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"Do you have any other symbol libraries in stock?"
No. All symbol libraries in stock are listed on this website.

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"Are there periodic upgrades available for the symbol libraries?"
Yes. Whenever an upgrade for a particular symbol library is made available, the upgrade ordering information is posted on the website. Also, I'll send out an email that will notify past customers that an upgrade is available.

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