| Purchasing questions: |
| What are my options
for placing an order? |
| How can I purchase a symbols
library with a multiple user license by downloading it as soon as possible? |
| Are there any other
fees involved besides my initial purchase? |
| Do I have to use
PayPal
to purchase software with a credit card? |
|
Symbols library questions:
Compatibility - drawing
units - upgrades - modification - etc. |
| How do I remove your symbols
library DEMO version from AutoCAD? |
| How do I remove your
symbols library DEMO version from Bricscad? |
| Will
these symbol libraries work with metric drawings (millimeter units)? |
| Will
these symbol libraries work with civil drawings where 1 inch equals 1 foot? |
| Will
these symbol libraries work with other Autodesk products? |
| Do
you have any other symbol libraries in stock? |
| Are
there periodic upgrades available for the symbol libraries? |
| Can
I add my own symbols to the library? |
|
| Installation questions: |
| Can I install a multiple
user license symbols library on a network server? |
|
| License questions: |
| How do I know how many
licenses to purchase? |
|
| Errors / Troubleshooting: |
| When I insert a symbol
from the pulldown menu, the symbols do not insert at a scale of 1:1. They
show up larger (or smaller). Why are they not to scale? |
| I loaded
a symbols library and tried to use it. I'm getting this error..."Dialogs
are not available because DCL Files are not loaded". What's wrong? |
| I loaded a symbols library
pulldown menu in AutoCAD's menu bar. All of my other pulldown menus (File,
Edit, View etc.) disappeared. What happened? |
| When I restart AutoCAD,
the symbols library pulldown menu disappeared. How do I keep the pulldown
menu installed in the menu bar? |
|
| Can
I add my own symbols to the library?
(The following applies
for the PC version of AutoCAD only)
If you know how to
create blocks and slides, and know how to modify AutoCAD menu files (.mnu
files), then you can add your own symbols to the library.
If not, I can add
your pre-drawn symbols for you for a small fee depending on the number
of symbols. Please contact me if you would like me to add your symbols.
Include the name of the symbols library and the number of symbols you need
added.
Contact
CADToolsOnline.com
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|
| How
can I purchase a symbols library with a multiple user license by downloading
it as soon as possible?
Please contact me
to order the download version of a multi-user licensed symbols library.
Indicate which symbols library you need to purchase and the number of user
licenses required. I'll quickly reply with instructions on how to order.
Contact
CADToolsOnline.com
Top of page |
|
| When
I insert a symbol from the pulldown menu, the symbols do not insert at
a scale of 1:1. They show up larger (or smaller). Why are they not to scale?
All symbol library blocks are drawn at
1:1 scale using Imperial units (inches). In AutoCAD, there are other factors
that determine the scale at which a symbol is inserted. In AutoCAD's menubar,
click on Tools > Options, then the "User Preferences" tab. Check your "Insertion
Scale" setting. If it reads anything else but "inches", the symbols will
not be inserted at a scale of 1:1. The settings should be set to "inches"
as shown here: |
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|
I
loaded my symbols library and tried to use it. I'm getting this error...
"Dialogs are
not available because DCL Files are not loaded".
Is there a fix?
This fix applies
for the full version of AutoCAD:
(For AutoCAD
LT, see below)
The "base.dcl" file
is probably not loaded in AutoCAD, or AutoCAD does not know where to find
it, or there is a problem with it.
First, try loading
the BASE.DCL file. Copy and paste this line of text into AutoCAD's command
line and press Enter: (load_dialog "base.dcl")
Restart AutoCAD.
If that didn't work,
then AutoCAD does not know where to find the file BASE.DCL.
In Windows, click
on the "Start" button, then click on "Search", then "For Files or Folders...".
Search your hard drive for the file BASE.DCL. Make sure you check the boxes
"Search system folders" and "Search subfolders" under "More advanced options"
before clicking on the Search button.
Take note of the
exact path where BASE.DCL is located.
In AutoCAD, click
on "Tools", then "Options" and go to the "Files" tab. Click on the plus
symbol next to "Support File Search Path". Make sure your Autocad's "Support"
folder is listed there and the path agrees with the path you found after
searching for BASE.DCL. If they don't match, modify the path under "Support
File Search Path". Restart AutoCAD.
If neither of these
work, then the problem is with your "base.dcl" file. You'll need to reinstall
AutoCAD.
This fix applies
for AutoCAD LT:
The "base.dcl" file
is probably not loaded in AutoCAD LT, or AutoCAD LT does not know where
to find it, or there is a problem with it.
In Windows, click
on the "Start" button, then click on "Search", then "For Files or Folders...".
Search your hard drive for the file BASE.DCL. Make sure you check the boxes
"Search system folders" and "Search subfolders" under "More advanced options"
before clicking on the Search button.
Take note of the
exact path where BASE.DCL is located.
In AutoCAD LT, click
on "Tools", then "Options" and go to the "Files" tab. Click on the plus
symbol next to "Support File Search Path". Make sure your AutoCAD LT's
"Support" folder is listed there and the path agrees with the path you
found after searching for BASE.DCL. If they don't match, modify the path
under "Support File Search Path". Restart AutoCAD LT.
If this did not work,
then the problem is with your "base.dcl" file. You'll need to reinstall
AutoCAD LT.
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| I
loaded your symbol library pulldown menu in AutoCAD's menu bar. All of
my other pulldown menus (File, Edit, View etc.) disappeared. What happened?
When loading one
of my symbol library menu files, the new pulldown menu will be inserted
in AutoCAD's menu bar next to "Help". Over the years, I've had a few customers
contact me stating that all of their other pulldown menus disappeared and
only my symbol library pulldown menu is visible. I don't know why, but
once in a while the MENULOAD command (which adds a new pulldown menu) behaves
like the MENU command (which adds a new pulldown menu that replaces AutoCAD's
standard pulldown menus).
In the highly unlikely
event that you loaded the menu file and all of the other pulldown menus
disappeared, you need to reload your acad.mnu (acad.cui) for AutoCAD, or
acadlt.mnu (acadlt.cui) file for AutoCAD LT.
This file can be
found in AutoCAD's "Support" folder, which is usually buried in many other
subfolders. The easiest way to find this file is to user your computer's
Search feature. Click on the Windows "Start" button, then select "Search
> For Files or Folders...". The search window will open. Search for your
acad menu.
For AutoCAD versions
2000 through 2005, search for:
-
acad.mnu (for
full AutoCAD)
-
acadlt.mnu (for
AutoCAD LT)
For AutoCAD versions
2006 through 2012, search for:
-
acad.cui (for
full AutoCAD)
-
acadlt.cui (for
AutoCAD LT)
Here's an example for
an acadlt.cui search. Be sure to set the "More advanced options" as shown
in the picture below. |
 |
| Click the Search button. Wait a few minutes
for the file to be found. When the file shows up in the search results,
take note of it's exact path. You'll need it for the next step.
In AutoCAD, type MENULOAD in the command
line, press Enter. A dialog box will appear. Click on the "Browse" button.
Using the path you found in the search results, browse to the folder where
your acad file is located. Select it, then click "Open", then click the
"Load" button.
Your AutoCAD pulldown menus are now loaded. |
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| Will these symbol
libraries work with other Autodesk products?
The symbol libraries
are verified to be compatible with the following Autodesk software:
-
AutoCAD
-
AutoCAD LT
-
AutoCAD for Mac
-
AutoCAD LT for Mac
-
Architectural Desktop
-
AutoCAD Civil 3D
To verify whether or
not the symbol library you wish to purchase will work with your Autodesk
software not listed here, please download the demo version and load it. |
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|
| Will these symbol
libraries work with metric drawings?
Yes. The symbol libraries
can me modified to work with metric unit drawings by automatically scaling
the symbols up 25.4 times when inserted into your drawing.
Before making a purchase,
please contact me to let me know that you need the software to work with
metric units. I'll reply with instructions on how to place your order.
Contact
CADToolsOnline.com
Top of page |
|
| Will
these symbol libraries work with civil drawings where 1 inch equals 1 foot?
Yes. The symbol libraries
can me modified to work with foot unit drawings by automatically scaling
the symbols down 12 times when inserted into your drawing.
Before making a purchase,
please contact me to let me know that you need the software to work with
your civil engineering drawings. I'll reply with instructions on how to
place your order.
Contact
CADToolsOnline.com
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|
| Do you have any
other symbol libraries in stock?
No. All symbol libraries
in stock are listed on this website.
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|
| Are there periodic
upgrades available for the symbol libraries?
Yes. Whenever an
upgrade for a particular symbol library is made available, the upgrade
ordering information is posted on the website. Also, I'll send out an email
that will notify past customers that an upgrade is available.
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| How do I remove
your symbols library DEMO version from AutoCAD?
(The following applies
for the PC version of AutoCAD only. Symbol library demos are not available
for AutoCAD for Mac.)
When you installed
the demo version of one of the symbol libraries, a new folder was created
on your computer's C: drive. That folder's name depends on which symbols
library demo you downloaded.
On your computer's
desktop, double-click on the "My Computer" icon. Then double-click on your
C: drive icon. Look for a folder with "-CTO-DEMO" in the name. Delete that
folder.
Example: If you downloaded
and installed the DEMO version of the "Piping Symbols Library v1.2", delete
the folder PIPING-CTO-DEMO from your computer's C: drive.
Restart AutoCAD to
clear the demo pulldown menu. The demo version is now removed.
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| How do I remove
your symbols library DEMO version from Bricscad?
This procedure removes
the "Steel Shapes Library v1.0" demo from Bricscad. If you installed a
different demo library, substitute "STEEL" with the demo you installed.
-
Type MENULOAD in Bricscad's
command line, press Enter. The Customization Groups window will appear.
-
Select the STEEL-CTO-DEMO
menu in the Loaded Customizations Groups. Click the Unload button, then
click Close.
-
Delete the folder STEEL-CTO-DEMO
from your computer's C: drive.
-
Restart Bricscad to
clear the demo pulldown menu. The demo version is now removed.
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|
| How do I know
how many licenses to purchase?
The number of licenses
you need is based on the number of CAD workstations where you need to install
the library. If you have 3 CAD operators on 3 separate CAD workstations
who will need to use the library, then 3 licenses will need to be purchased.
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|
| Can I install
a multiple user license symbols library on a network server?
(The following applies
for the PC version of AutoCAD only. Server installs are not available for
AutoCAD for Mac.)
Yes. The symbols
library can be set up to work with a server. When placing an order, purchase
the library on CD and choose the number of licenses you need. Then contact
me to let me know that you need your symbols library to work on a network
server. Otherwise, the CD will be set up to be installed on each individual
CAD workstation.
Contact
CADToolsOnline.com
Top of page |
|
| Are there any
other fees involved besides my initial purchase?
Your initial purchase
is your only cost. There are no other costs, such as annual fees. However,
when an upgrade for your symbols library becomes available, there will
be a fee involved to purchase that upgrade.
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|
| Do I have to
use PayPal to purchase your software with a credit card?
No. A PayPal account
is not necessary to purhase. When you begin the checkout process, you will
be able to use your credit card.
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| When
I restart AutoCAD, the symbols library pulldown menu disappeared. How do
I keep the pulldown menu installed in the menu bar?
(The following applies
for the PC version of AutoCAD only)
Take a look at your
Workspace settings. In AutoCAD's menu bar, click on Tools > Workspaces
> Workspace settings. Is the button next to "Automatically save workspace
changes" checked? If not, check it.
Then, reload the
symbols library per the instructions.
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|
| What
are my options for placing an order?
At the bottom of
each symbol library's web page, you'll find your options for placing an
order for that library. Your options are as follows:
-
Credit card through
PayPal (online only - signing up for a PayPal account is not necessary)
-
Check (online or by
mail)
-
PayPal (use your existing
account)
-
Purchase Order - more
information here
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